Contact & FAQ | SELESA'S SMELLBLOCK™
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Got a question before you try it? Ask us straight.

Sizing, restock, or "does this really work" — message us and a real person answers, usually within a day.

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Email
sales@masmos.org
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Masmos Niaga Sdn. Bhd., Ipoh, Perak
Hours
Mon to Sat, 9am to 6pm. We usually reply within a day.
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Fair questions

You've been burned before. So have we, that's why this exists.

I've tried "antibacterial" socks before. They stopped working after a few washes.
That's the most common one, and it's fair. Most treatments sit on the surface and wash off. Ours is built into the fibre, and the lab tested it after 300 washes, not after 3. The 300-wash number is on the report for exactly this reason.
Is this just a scented sock that covers the smell?
No. Covering smell with fragrance is the thing we're built against. SMELLBLOCK works on the bacteria producing the smell, at the source. There's a light mint freshness, but it's never the thing doing the work, and we'll never tell you "wangi" means the problem's solved.
Why don't you just say "100%" or "permanent"?
Because it wouldn't be true, and you'd find out the first time it wasn't. The lab figures are 90% to 99.1%. There's a real 0.9% gap on the toughest bacteria. We'd rather show you the honest number than promise something we can't keep.
What if it doesn't work for me or my kid?
We can't promise it works for everyone. The lab figure is 90% to 99.1%, and there's a real 0.9% gap. That's exactly why we show you the full report and the real reviews instead of a "100%" claim, so you can decide with your eyes open before you buy. Got a question first? Message us and we'll answer straight.
How do I pick sizes for the whole family?
Each line (Student, Men's, Women's) has its own size range on the shop page. Not sure? Message us with ages and shoe sizes and we'll tell you what to get. If a growing kid's size is borderline, message us and we'll tell you which way to go.
Can I get reminded when it's time to restock?
Yes, and it's reward-based, not a lock-in. Opt in and we'll nudge you when your box runs low or a new school term's coming. The next box just turns up. Cancel anytime, no penalty. Tak payah ingat.

Still deciding? Read the report, not the promise.

National-lab tested after 300 washes, rated 5.0 by real buyers, and made in Ipoh since 1999. We show you the honest numbers so you can decide before you buy.

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While you're here

Sixty seconds is faster than reading the FAQ.

The explainer film covers what SMELLBLOCK does and why the lab numbers look the way they do.

How It Keeps You Comfortable
The explainer

How It Keeps You Comfortable

Sweat has no smell — bacteria do. Sixty seconds on what SMELLBLOCK actually does differently, and the lab numbers behind it.

The Quiet One
The one who carries you

The Quiet One

He works ten hours before anyone is awake, and nobody ever asks how he is doing. Until one evening, somebody does.

Chat
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